Observe the S in DISC for youth worker’s

Over the past few weeks we have been looking at the DISC behavioural profile and its use for youth worker’s in developing relationships and networks. So far we have discussed the EXTRAVERTS of the group and we continue on with the PEOPLE focused groups today. This week in our Thursday Think Tank we continue with the third quadrant in the profile and an overview of the STEADINESS behavioural style.
STEADINESS is the nurturer of the bunch. The motherly figure. The thrive on small talk. They are the first people to ask you how you are going. They prefer to ask rather than tell. They love to listen rather than talking. They are the slow steady deliverers. Those that have a STEADINESS profile are often reserved and speak with a lower volume. These people will use first names and speak with a warmth that is genuine. STEADINESS behaviours tend to prefer speaking one-on-one rather than to a group. They speak calmly and methodically and are often seen as the steady ship when all around is chaos because they proceed carefully. These people often have photo’s all over their desk, are embarassed when praised but are the first to celebrate others and seem to be everyones friend. On the negative side they are often resistant to change, have difficulty prioritising tasks and sticking to deadlines. They struggle with systems and struggle with presentations and believing that their part in the grand scheme really is worthwhile. If these guys were a slogan they would be Optus: We hear you.
A person with a high level of STEADINESS in their profile speak rarely. They want to check on how a decision will affect others and are slow to impliment tasks particularlly if there is not a precedent. These folk are all about the story…all 18 volumes of it. They want to be part of the team and let everyone have a say. The saying you have two ears and one mouth so listen more than you speak was written by a high S. When they do speak though it is at a hundred miles an hour…they have a lot of ground to cover and not much time to do it.
It is hard to get a rise out of a high S. They epitomise the ostrich sticking their head in the sand. They shy away from any conflict as it goes against everything they stand for…Status quo and friends for all. They will rarely fight back, but if they do it is usually over the notions of justice and fairness. When they do fight back it is usually a quick explosion of how unfair an idea is and that as a person you are unfair because of your decision. It is also over as quick as they can make it happen as they want to get back to the way things were. Remember they are people persons.

Here are our top five tips for working with people with STEADINESS behavioural traits:

  1. Be logical and systematic: These guys struggle with priorities and systems but they need to have a plan of action, otherwise they would spend all day around the watercooler or at a cafe chatting about your life. set clear boundaries and timelines for task completion.
  2. Provide a secure environment: They do not like change! Make their environment as predictable as you can. Do not ask them to change thier password, move desks, do a rush presentation or lead a project that needs a quick resolution. Make them feel safe.
  3. Tell them about change early: If there needs to be a change, pre-wire them early. Give them a heads up. Provide time for them to become comfortable with the idea of change. Walk them through it step by step and address their concerns.
  4. Show how they’re important: If they do something great. Minimise your appreciation in public and be as sincere as possible in private. They struggle to feel their work is important so explain how they have made a difference.
  5. Teach them shortcuts: If you let them run the show it will take two days to make a cup of coffee! The conversations will take up all their time. They want consensus and a clear picture of everything that needs to be done. The key thought here is do not make the perfect the enemy of the good.

Some well known high STEADINESS behaviour holders you may know and have seen.

Michelle Obama
Pope John Paul
Grant Hackett (Australian Swimmer)
Mother Teresa

Aaron Garth

Aaron Garth is the Executive Director of Ultimate Youth Worker. Aaron has worked as a youth worker in a number of settings including local church, street drug and alcohol outreach, family services, residential care, local government and youth homelessness since 2003. Aaron is a regular speaker at camps, retreats, & youth work training events and is a dedicated to seeing a more professional youth sector in Australia. Aaron is a graduate of RMIT University and an alumnus of their youth work program. He lives in Melbourne with his wife Jennifer & their daughters Hope, Zoe, Esther, Niamh and son Ezra.

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